FAQ’s
Orders and Delivery
Do you offer free delivery?
Yes, we offer free delivery within Arlington, Texas.
What areas do you deliver to?
Currently, we deliver within Arlington, Texas.
What is the delivery time for my order?
Orders placed before 6 PM are typically delivered the next day.
Is there a minimum order value for delivery?
Yes, the minimum order value for delivery is $9.99.
Cancellations, Returns, and Exchanges
What is your return policy?
We accept returns on unopened, non-perishable items within 3 days of delivery. Perishable items are non-returnable.
How do I initiate a return or exchange?
Contact our customer support team at tmittron@gmail.com
What if my order arrives damaged or incorrect?
Reach out to us for a resolution. We’ll replace or refund damaged/incorrect items.
When can I cancel my order?
Orders canceled before 6 PM will be accepted.
Payments
What payment methods do you accept?
We accept all major credit/debit cards and Cash/Card on Delivery.
Is your website secure for online payments?
Yes, we use industry-standard encryption to ensure secure transactions.
General
How do I create an account?
Click the "Sign Up" button at the top of the website.
What if I forget my account password?
Use the "Forgot Password" option on the login page.